We collect only information necessary to provide our products and services, including:

Full name
Phone number
Email address
Delivery or billing address
Purchase and order details
Gift card, loyalty, or wellness booking information

We do not collect unnecessary or intrusive personal data.

Your information helps us to:

Process purchases and deliveries efficiently

Manage bookings, gift cards, and loyalty rewards

Communicate order updates and service confirmations

Provide personalised customer support

Improve our products and client experience

Meet legal and regulatory obligations

No. Tharwa Polo Store does not store:

Debit or credit card numbers

CVV or PIN details

Online banking login information

Payments are processed through secure third‑party payment platforms. We retain only payment references and confirmations for accounting purposes.

Access to your information is strictly limited to authorised Tharwa Polo Store personnel who require it to perform their duties. All staff are trained to handle client data confidentially.

We only share limited information when absolutely necessary, such as:

Delivery partners (name, phone number, delivery address only)

Wellness or service providers (shared strictly on a need‑to‑know basis)

Regulatory or legal authorities, where required by law

We do not sell, rent, or trade your personal information.

We implement appropriate safeguards to protect your data, including:

Restricted internal access

Secure digital record‑keeping

Confidential handling by trained staff

While no system is entirely risk‑free, we continuously review and strengthen our security measures.

We retain personal information only for as long as necessary to:

Fulfil the purpose for which it was collected

Comply with legal, accounting, and regulatory requirements

Once no longer required, data is securely deleted or anonymised.

Yes. You have the right to:

Request access to your personal information

Correct inaccurate or outdated details

Request deletion of your data (subject to legal obligations)

Opt out of non‑essential communications

Requests can be made by contacting us directly.

We may occasionally share updates about new arrivals, services, or exclusive offerings. You can opt out at any time by:

Informing a Tharwa Polo Store staff member

Using the unsubscribe option in our communications

If you interact with our website or online platforms, basic cookies may be used to enhance functionality and user experience. Cookies do not collect sensitive personal or financial information.

Yes. Tharwa Polo Store may update this Privacy Policy periodically. Any changes will be communicated through our store, website, or official channels.

If you have questions or requests regarding your personal information or this Privacy Policy, please contact:

Tharwa Polo Store
1 Polo Club Road, Ikoyi, Lagos, Nigeria
+234 903 873 3579
Info@Tharwapolo.com